In our video interview series Trucker Tools Talks, we speak with drivers, owner operators, carriers, freight brokers and others from across the industry for their insights and updates on what’s happening in trucking and transportation. We recently spoke with Werner Logistics’ Senior VP of Logistics Matt Parry to learn more about Werner’s Carrier’s Edge, a virtual hub for carriers for all things Werner. As an owner operator or carrier, you can use Werner’s Carrier’s Edge to quickly find and book Werner’s loads, check the status of payments and more. Werner’s Carrier’s Edge can be accessed from within the Trucker Tools mobile app or online with a web browser.

“At Werner, we have a unique perspective because we were a carrier for 65 years, so we see the world a little bit through the eyes of a driver or a carrier,” said Parry. “Many of the carriers we work with have really invested in building a relationship with Werner and many of our carriers we’ve worked with for years and years. Carrier’s Edge creates an automated connection point that really just enhances the relationship that we already have with those carriers.”

“At Werner, we have a unique perspective because we were a carrier for 65 years, so we see the world a little bit through the eyes of a driver or a carrier,” said Parry. “Many of the carriers we work with have really invested in building a relationship with Werner and many of our carriers we’ve worked with for years and years. Carrier’s Edge creates an automated connection point that really just enhances the relationship that we already have with those carriers.”

Carrier’s Edge Offers Convenience, Efficiency for Carriers

“With the capacity shortage, we know carriers are being blasted by everybody with load opportunities and needs,” said Parry. “They’re trying to filter through what’s critical information for them. We worked with Trucker Tools to develop Werner Carrier’s Edge to bring 24/7 load availability to carriers. Having a platform like that allows carriers to access the freight when they want to see it, to grab it and book it with Trucker Tools’ Book-It-Now®.”

As a carrier, you can use Werner’s Carrier’s Edge to view all of the loads that you’ve already booked, search for and book new loads, check payment statuses, learn about incentive programs and see what used equipment is available for sale from Werner. Being able to view and ultimately buy used equipment from the company is particularly important right now, as many truck and trailer manufacturers currently are dealing with backlogs of truck and trailer orders, as well as raw material shortages. 

Find and Book Loads Quickly with Carrier’s Edge

According to Parry, Carrier’s Edge is meant to enhance the relationships that carriers already have with Werner. Carrier’s Edge makes it easier for carriers like you to do business with Werner. He sees Carrier’s Edge as a do-it-yourself tool that can be used by carriers like you to save time and reduce the number of technologies needed to interact with Werner and its carrier reps. When issues and roadblocks do come up, Werner’s carrier team is there to problem-solve and help you get the information that you need. 

“I think we all probably have 10 times as many apps on our phones than we actually use on a regular basis because there was a need at a time or a specific use case for that,” Parry explained. “I think all of us want to find an application that simplifies what we’re doing and that we can use on a regular basis. The way that Carrier’s Edge was designed as a portal with options to view the information on mobile or with a desktop view, that flexibility in design is an important component — and the fact that it’s real-time interactions with Werner. Those two components are what make this a tool that carriers want to use frequently. The carriers we work with already see the value that Carrier’s Edge brings to enhancing the relationship they already have with Werner.”

“I think we all probably have 10 times as many apps on our phones than we actually use on a regular basis because there was a need at a time or a specific use case for that,” Parry explained. “I think all of us want to find an application that simplifies what we’re doing and that we can use on a regular basis. The way that Carrier’s Edge was designed as a portal with options to view the information on mobile or with a desktop view, that flexibility in design is an important component — and the fact that it’s real-time interactions with Werner. Those two components are what make this a tool that carriers want to use frequently. The carriers we work with already see the value that Carrier’s Edge brings to enhancing the relationship they already have with Werner.”

A Full Service, Easy-To-Use Tool That Helps You Grow Your Carrier Business 

Parry also shared that the feedback he’s received from carriers so far has been positive and mostly about Carrier’s Edge ease of use and the simplicity of using the platform. Creating a portal that was simple and easy to use helps enhance those relationships that Werner has with carriers. According to Parry, an overly complex and fragmented platform would take away from those relationships instead of enhancing them. He also shared that Werner is considering adding new features and capabilities to Carrier’s Edge in the future. 

“Right now, we’re focused on raising awareness and adoption of Carrier’s Edge, but we have a pretty fluid road map over the next several quarters,” Parry said. “We want to continue to add capabilities and enhancements based off the feedback we get from our key carriers. What do they see somewhere else that they feel like would be a benefit? What are they not getting in another platform or another capability that would be a benefit for them and easy to use? Whether it’s tracking insurance or a way to offer safety training and other things to carriers, we want to develop this into a full service tool to help our carriers grow their businesses. We invite any carriers that have interest in learning more about Werner to come visit us at werner.com and work with Carrier’s Edge as an avenue to see what Werner has to offer.”

To learn more about Werner’s Carrier’s Edge, watch the full episode of Trucker Tools Talks with Werner Logistics’ Matt Parry. To download the Trucker Tools app, visit https://www.truckertools.com/web/carriers/

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