- Syfan Logistics is a comprehensive third-party logistics (3PL) company that provides freight capacity, expedited delivery, freight management, and brokerage services to several industries
- Expertise in Foodstuffs Delivery – well-versed in hauling deadline-sensitive, perishable food products.
- Syfan owns its own fleet of over-the-road Syfan Transport trucks and trailers
- How to provide accurate, start-to-finish freight visibility to shippers
- Finding a tracking solution that is reliable, accurate and appealing to carriers
- App-less tracking solutions failed to deliver on their promises of accurate and continuous visibility, as well as greater efficiency
- Migrated to Trucker Tools for accurate, real-time tracking and predictive load matching
- Many carriers in Choptank’s network were already using the app
- Integrated its McLeod TMS with Smart Capacity
- Tracking compliance success rates are as high as 95%; average 84%
- Freight tracking accuracy, i.e. accurate pickup and delivery has increased by 50%
- Improved shipper, customer and carrier relationships; improved customer satisfaction and operational efficiency
- The number of per load check-calls has decreased by 30%
- 60-70% of all Syfan Logistics’ freight is being tracked with Trucker Tools
Read the full case study to find out how Syfan reduced check calls by 30% and increased tracking compliance to an average of 84%.
For more information on the Trucker Tools load visibility platform, contact our sales team at firstname.lastname@example.org or call 703-955-3560.