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The ugly truth about detention – and the opportunity

The capacity crunch of 2018 shined an unforgiving light on the issue of detention – making drivers wait excessively for their trucks to be loaded or unloaded at shipping docks.  The ugly truth – poor planning practices by shippers increased anxiety with an already stressed-out driver community, created unnecessary inefficiencies and extra costs, and left badly-needed capacity sitting idle for an unacceptable amount of time, wasted on the sidelines. And in a market already short of drivers and tight on capacity, drivers have a choice: put up with shippers who waste their time, or reject those loads and gravitate to…

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