Detention Strategies for Owner-operators and Small Carriers - Trucker Tools Blog

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Detention Strategies for Owner-operators and Small Carriers

Even if you are relatively new to the transportation industry, you have probably heard a lot about detention. Detention is when a trucker spends more time than expected at a shipper or receiver’s location waiting to load or unload freight. Why does detention occur? It can happen for a number of reasons on the shipper/receiver’s end, including inadequate staffing, overscheduling and the use of outdated technology. 

Detention is bad for truckers, carriers, brokers and customers because it reduces the overall efficiency and capacity of the supply chain. It affects truckers and carriers most significantly, because detention decreases revenue and increases stress for drivers, which can result in more accidents.

detention time for small carriers

Detention and Lost Revenue

In a recent survey of drivers who use Trucker Tools’ driver mobile application, we found that truckers spend on average close to four hours at shipper and receiver facilities, usually without compensation. Other industry studies have shown that detention time can be as high as five and a half hours each day. With DOT hours-of-service regulations that stipulate that truckers can only drive 11 hours of the day, that doesn’t leave a lot of time for moving freight. It’s estimated that truckers lose $1.3 billion in wages each year because of detention.

Owner operators and small carriers, who are the backbone of the transportation industry, are hit particularly hard by detention because of the ripple effect delays can have on their ability to pick-up or drop-off the next load. Though there is no easy fix on the immediate horizon for detention, there are a few ways that truckers can potentially reduce the economic impact and pain of detention. 

History with Broker

If you have already experienced a long detention time with a broker/3PL once before, one option is to build detention pay (per hour rate instead of a flat rate) into the rate quotes you give to the broker/3PL.While most truckers would prefer to be on the road instead of sitting at a shipping or receiving location, detention pay can help you recoup your losses, at least partially. Detention pay rates typically range from $25 to $100 per hour.

One strategy that some carriers and truckers are choosing is to avoid accepting loads to/from facilities with whom they’ve experience high detention times previously. In a study conducted last year, approximately 80 percent of carriers reported that they refused to load in/out of some facilities because of high detention time. Being more selective in choosing facilities,while not always possible, can help reduce potential revenue loss from detention.

It is also recommended that you negotiate the detention rate (per hour or per 15 minute intervals) when you negotiate the freight rate with a broker/3PL. This establishes transparency with the broker/3PL and sets the expectation that you will charge them for any excess time that you are detained at a shipper or receiver facility.

The top recommended solution from the Trucker Tools’ driver app has been to seek support from the brokers or 3PLs when the detention happens. We recommend they work with shipper to release the driver soon so that the driver is not late for the next pick up appointment. Providing some basic amenities such as restrooms, WiFi and a lounge are some ways for the shippers to reduce the friction with the drivers. 

Use Mobile App Technology To Track Detention

Using a smart phone-based mobile app, such as Trucker Tools, to track detention time, can help you track and bill for detention pay. Detention time data from an app can also help settle disputes over detention charges. Most systems that record the time a trucker is detained at a facility use GPS technology or a combination of GPS and geo-fencing technology, which means that no special equipment is needed, beyond a smart phone and the ability to download an app. 

At Trucker Tools, we strive to answer the everyday needs of owner-operators and small carriers. Proactively, before the detention occurs, the Trucker Tools app notifies the driver and broker of how much time has elapsed using the smart phone’s GPS.  The detention alert to the broker asks him to talk and work with the shipper to try to speed up things so that the the driver is back on the road soon. To further help the driver find other POIs, we’ve bundled 16 different sought-after tools and features together in our free Trucker Tools app, including real time fuel prices, accurate truck stop guides, information on weight scales and rest areas, a truck wash locator, weather and traffic information, and real-time premium loads

In an ideal world, there would be no detention and no need to measure it. Until then, mobile apps like our Trucker Tools driver app can help truckers and carriers track detention time and deploy strategies to reduce its effects on revenue and safety. 

To read more on detention, visit our recent blog post "The Ugly Truth About Detention"

Johnny holly

What I don’t like about the Brokers is that they pay you what they want to pay you on there loads. Brokers will lie to you saying that the load is ready and when you arrived at the shipper the load is not ready now you have to sit and wait until the shipper pulled the order to load you. Brokers seriously abuse the Independent operators that is trying to make a living to support their families Brokers have no type of government or Federal laws to go by they keep stealing from the owner operators they steal money right off the top of the original rate and then tell the Independent operator that is all they got in the load and can’t pay anymore!! My question is if they took the load from the shipper and charged the shipper $2100 to move a load then why the broker wants to pay $500.00 to a owner operator to haul it. Now the Broker just Profit $1600.00 with one phone call. Brokers need to be investigated because of the 800 Billion dollar trucking industry. Brokers set there own set of rules and will not pay any type of detention, layover or Truck not used. Coyote plain out right told me that they was not going to pay detention while I sat at US Foods for six hours then turned around and deducted $200 from the rate sheet because the load was two cases short. As owner operators we are at the bottom of the pole and we suffer the most. Some operators have given up because the brokers have put them in that position stealing and reporting carriers and try to blackball you by putting your company on the do not haul list. Owner operators have to pay their taxes, keep the repairs up on the truck, Insurance, tags, fuel, tires, mortgage, and so on. So it is really an insult to have a Broker to call you to move a load for $500.00 on a 450 mile run I always tell the that is not enough to pay for a steer tire . Once you put $250 for fuel in the truck you only made $250 to the truck better yet if you have a reefer trailer and the shipper wants you to run it on continue you will not make any profit. I really want someone to look into this matter because I’m fighting for all of my fellow owner operators that are being treated so wrong. We leave our families weeks at a time sometime months like I do just to make ends meet I stay on the road for three to six months but still come home with no money. I time to turn the tables around..

rhonda siders

i’m so so sorry you have to deal with those kind of people…these companies know they can push around truckers and get away with it..they don’t care abut anyone, they just want to get the crap shipped to where it needs to go and line their pockets with the money that truckers deserve to get…this world wouldn’t make it without the special people that runs the semis ….because you deliver the food to grocery stores,,gas to the stations….etc…I know its not possible but what these companies need it all the truckers stop delivering their shipments and let them be up shit creek without a paddle…what truckers need to do,,which I know they make a list of their own calling it..THE DO NOT DELIVER LIST!!!…that will hit them where it hurts which is in their pocket…all I want to say is…god bless you all for doing what you’re doing, leaving your families for long period of time and going home with little money for the big job you are doing…maybe you need a spoke woman to let the companies know what they are doing wrong and how things would be without all you special people picking up their loads…I would have no problem defending truckers…..if you need another opinion about anything, i’m always…GOD BLESS YOU ALL OUT THERE AND BE SAFE!!!

F.D. Tuck " LoneWolf " Ch. 24

Thank You at TruckerTools for doing All you can to Help the Fight for All of US who Live out here on these Interstates . WE don’t often enough get enough Recognition that WE have Earned doing the Job Few but US can do . Thank You .