This series of blogs, Smart Capacity Carrier Tips, provides practical guidance for dispatchers on using Trucker Tools’ Smart Capacity real-time carrier capacity and relationship management platform.
For carrier dispatchers, having access to real-time information on available freight loads and available trucks in a single platform can be a major time-saver. Trucker Tools’ Smart Capacity real-time carrier capacity and relationship management platform does exactly that. Smart Capacity lets carrier dispatchers search in real-time for available freight, book loads, book reloads and automates communications with brokers and third-party logistics providers.
Read on to learn how your dispatch can use Smart Capacity to drive efficiency and revenue.
How This Is Useful:
Smart Capacity’s powerful predictive load matching and search capabilities allow dispatchers to search for loads by broker/3PL, date, destination, lane and truck type easily. Instead of spending time trading phone calls and emails with brokers, dispatchers can search Smart Capacity’s private network with a few clicks of a computer mouse, accessing real-time load information. Smart Capacity streamlines load searches and helps dispatchers keep trucks moving and generating revenue.
When dispatchers see available loads in Smart Capacity, they are viewing real-time load data that is based on the information in the TMS used by the broker or logistics provider. That means that each available load you see in Smart Capacity is truly available — it’s a real shipment and is not already assigned to another carrier. As a dispatcher, you also can submit quotes directly within Smart Capacity, which reduces the time spent searching for and bidding on freight.
Brokers and 3PLs have the option to list freight loads in Smart Capacity as Book It Now loads. Loads that are designated as Book It Now loads can be booked by dispatchers directly through Smart Capacity without any additional communication needed with the broker/3PL. When you book a Book It Now load in Smart Capacity, the load booking is recorded automatically in the broker’s transportation management system. You and the trucker are sent a confirmation email and the load is scheduled for pickup.
Included in the confirmation email for Book It Now loads are suggestions for future available loads for tender based on historical data, proximity to the load you’ve just booked and the final destination. These suggested future loads are ranked in order, based on load booking history and preferences. Book It Now’s future load suggestions put efficiency front and center for dispatchers, helping to eliminate deadheading and increasing daily efficiency.
When your truck availability is kept updated in Smart Capacity or via Trucker Tools’ free driver app, preferred brokers also can easily see all of the trucks that your trucking company has available that match up with their shipments. This makes it easy for brokers to spot reload opportunities for your trucking company, which keeps truckers moving instead of hauling empty trucks. More reloads for your trucking company means greater efficiency, which can translate into higher revenue.
One of Smart Capacity’s strengths is that that when you list your available trucks in the platform, you can choose which brokers with whom you share your truck availability information. You can share the information with your preferred brokers and 3PLs, and also with brokers and 3PLs with whom you’d like to cultivate a relationship. Smart Capacity, therefore, becomes a relationship-building tool that allows trucking companies to strategically target specific shippers, markets and brokers for future business.
Are you ready to learn more about how Smart Capacity can increase efficiency for your trucking company’s dispatch operations? Visit our website to request a demo of the Trucker Tools’ Smart Capacity platform or call 703-955-3560 to schedule a demo today.